Making sense of Coordinated Care Download pdf (3,012.81 KB)
Care Coordinators play an important role within a PCN to proactively identify and work with people, including the frail/elderly and those with long-term conditions, to provide coordination and navigation of care and support across health and care services.
Entry requirements – There are no formal entry requirements for the role but an NVQ Level 3 in adult care or equivalent may be useful. It would also be beneficial to have experience of working with people who have varied and long-term conditions or planning activities or care for others.
Career progression -
When in your role you could do a vocational qualification such as a Level 2 or 3 Diploma in Health and Social Care or a wellbeing specific qualification or short course. You might want to move into a social care related role such as a personal assistant, counsellor, rehabilitation worker or manager. You could also be an ambassador for the training hub.
Skills you need:
- patience and the ability to remain calm in stressful situations
- sensitivity and understanding
- to be thorough and pay attention to detail
- the ability to work well with others
- the ability to accept criticism and work well under pressure
- the ability to work well with your hands
- excellent verbal communication skills
- customer service skills
- to be able to carry out basic tasks on a computer