Level 3 Improvement Technician Apprenticeship

Improvement Technician Level 3

Why are we offering this apprenticeship to practices?  

We believe that Improvement Technicians will play an innovative role in supporting Primary Care in its development. Improvement technicians may work in any role in Primary Care, supporting teams and managers, you will engage team members to identify improvement opportunities, and resolving operational problems.    

Primary Care is a fast-paced environment, and as Primary Care Networks, become a bigger part of our structure, the skills an Improvement technician have will help practices in their alignment, integrated working, project, and problem management.   

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.  

Typically, Technicians work as a member of an operational team to resolve problems - preventing re-occurrence, engaging others in issues affecting them and to support the improvement of performance.  

Typical activities include:  

• Engaging team members in the identification of improvement opportunities and relevant countermeasures and controls  

• Initiating and facilitating improvement activities through to confirmed resolution.  

• Providing local expertise in business improvement methods and basic tools to team  

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Improvement Technicians demonstrate the following Behaviours: 

• Drive for results: Clear commitment for identifying opportunities and delivering improvements, pays attention to detail. 

• Team-working: Helps when asked, works effectively in a diverse team, considers impact of own actions on others, motivates peers. 

• Professionalism: Acts in a moral, legal, and socially appropriate manner, aligns behaviours to the organisation's values, trusted to working on own when appropriate 

• Continuous development: Acts upon feedback, reflects on performance and has a desire for learning. 

• Safe working: Ensures safety of self and others, challenges safety. 

Please Click Here to complete the expression of interest form , please send the form to 

hayley.scott@healtheducationderbyshire.co.uk